Overview
We at kozoopet.com strive for complete customer satisfaction. If you are not entirely pleased with your purchase, our return and refund policy facilitates the process to return the item for a refund or exchange. Here are the details of our return and refund processes.
Return Window
You have 30 days from the date of receipt to initiate a return if you are not satisfied with your purchase. Please ensure the item is returned in its original condition as per our product condition requirements. Once we receive and inspect your returned item, we will send you an email to confirm receipt and inform you whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be issued to your original payment method within a specified number of days.
Product Condition
To qualify for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items returned without original packaging or in a non-resalable condition may not qualify for a refund or may be subject to a restocking fee.
Return Process
To initiate a return, please follow these steps:
- Email our support team at cs@kozoopet.com to notify us of your return and the reason.
- Upon approval, we will provide you with a return merchandise authorization (RMA) number and return instructions.
- Securely pack the item, including any associated paperwork.
- Ship the item to the return address provided. Note that you will be responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
Refund Process
Upon receipt and inspection of your return, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
Non-returnable Items
Certain types of items, such as perishable goods, personalized items, or health and personal care products, cannot be returned. These are clearly marked as non-returnable on their product description pages.
Exchanges
For exchanges of the same or a different item, follow the return process outlined above. Please specify in your initial email that you wish to exchange the product.
Contact Us
For questions about returns, refunds, or product assistance, please contact us at cs@kozoopet.com. We’re here to help!
No Return/Refund Statement
If we do not accept returns or refunds for certain items or categories, this will be clearly stated on the product description pages and at the point of purchase.
Jackson Lee –
Very impressed with Kozoo Tofu Cat Litter. It’s gentle on the environment, does a great job at controlling odors, and the health monitoring feature has been very helpful for keeping track of my cat’s well-being
Mia Hernandez –
This litter is incredible. It’s perfect for controlling odors and is incredibly easy to clean because of its clumping and flushable features. The health monitoring is a great tool as well.
Lucas Anderson –
Kozoo Tofu Cat Litter does a fantastic job. It’s gentle, effective, and the clumping feature makes clean-up quick and painless. The health detection feature adds great value.
Isla Martinez –
I can’t recommend Kozoo Tofu Cat Litter enough. It’s made from natural ingredients, controls odors excellently, and the flushable feature is a game-changer. Plus, it’s eco-friendly
James Clark –
Top-notch litter! It’s environmentally friendly, clumps perfectly, and controls odors like no other. Also, the health monitoring feature is very reassuring.
Madison Wilson –
Kozoo Tofu Cat Litter is a game changer for us. The flushable feature is incredibly convenient, and it’s great at keeping odors at bay. Plus, it’s gentle on my cat’s paws.
Aiden Thompson –
Absolutely the best cat litter out there. Kozoo’s litter is not only effective at odor control but also kind to the environment. The health detection feature is an added bonus that makes it worth every penny
Emma Roberts –
I’m really impressed with the Kozoo Tofu Cat Litter. It’s dust-free, which helps with my allergies, and the natural ingredients make it safe for my pets. The odor control is unmatched
Liam Hernandez –
This litter has transformed our litter box routine. It’s eco-friendly, flushable, and incredibly easy to manage. Plus, the health monitoring feature gives me peace of mind.
Harper Smith –
Kozoo Tofu Cat Litter is a lifesaver! It’s super effective at odor control and the clumping makes cleanup a breeze. The health detection feature is also a huge plus for keeping an eye on my cat’s health.
Ava Lee –
Kozoo Tofu Cat Litter has been a wonderful addition to our home. It controls odors beautifully, is gentle on paws, and the health monitoring feature adds an extra layer of security for our pets’ health.
Oliver Rodriguez –
This litter is a standout. It’s easy to clean, eco-friendly, and the health monitoring feature has helped us manage our cat’s health better. Can’t recommend it enough!
Logan Garcia –
Kozoo Tofu Cat Litter is the only brand I trust for my cats. It’s flushable, dust-free, and keeps the litter box odor under control. The health detection feature has also been incredibly helpful.
Sophia Davis –
Fantastic litter that truly lives up to its promises. It’s gentle, effective, and the health monitoring feature is incredibly useful. Also, the fact that it’s eco-friendly makes it even better!
Mason Martinez –
Kozoo Tofu Cat Litter is superb. It’s environmentally friendly, flushable, and the odor control is top-notch. The health detection feature is also a great peace of mind.
Isabella Wilson –
Absolutely love Kozoo Tofu Cat Litter! It clumps perfectly, controls odors, and is so easy to clean. Plus, it’s made from natural ingredients, which is important to me.
Ethan Brown –
This litter has been a game-changer in our household. The dust-free formula is perfect for my allergies, and the flushable feature is incredibly convenient. The health monitoring has been a lifesaver for detecting issues early.
Amelia Taylor –
Kozoo Tofu Cat Litter is fantastic! It’s gentle on my cats’ paws, clumps really well, and the natural ingredients make me feel good about using it. The odor control is also exceptional.
Noah Johnson –
Highly recommend this litter! It’s eco-friendly, does an excellent job at controlling odors, and the health detection feature is a great bonus. It’s easy to see why this is a five-star product.
Ella Thompson –
Kozoo Tofu Cat Litter has exceeded my expectations. It’s easy to clean, keeps odors at bay, and is environmentally friendly. The health detection feature is a great innovation
Jack Hernandez –
Fantastic product! The odor control is superb, and it’s gentle on my cat’s paws. The health monitoring feature is a wonderful bonus, and the eco-friendly aspect is a huge plus.
Grace Rodriguez –
Absolutely love this litter! It’s dust-free, clumps perfectly, and the flushable feature is so convenient. The natural ingredients make it a healthier choice for my cats
Alexander Lewis –
Kozoo Tofu Cat Litter is a game-changer. It’s eco-friendly, easy to clean, and the odor control is top-notch. The health detection feature gives me peace of mind about my cat’s health
Lily Hall –
This litter is incredible. It’s gentle on my cat’s paws, clumps well, and keeps our home smelling fresh. The health monitoring feature is a great addition for proactive care.
Benjamin Young –
Best cat litter I’ve ever used. It’s flushable, easy to clean, and the natural ingredients are a big plus. The odor control is excellent, and my cat loves it!
Chloe King –
Kozoo Tofu Cat Litter is amazing! It’s eco-friendly, dust-free, and does a fantastic job controlling odors. The health detection feature is incredibly helpful for monitoring my cat’s well-being.
Olivia Johnson –
“I love this litter! It’s gentle on my cat’s paws, doesn’t track, and the odor control is amazing. Plus, it’s made from natural ingredients and is environmentally friendly.
William Smith –
Best litter I’ve ever used. It’s eco-friendly, clumps well, and keeps our home smelling fresh. The health monitoring feature provides extra peace of mind. Highly recommended!
Ava White –
Kozoo Tofu Cat Litter is a game-changer. It’s easy to clean, controls odors wonderfully, and is flushable. The health detection feature is a great addition for monitoring my cat’s health.
Henry Brown –
Fantastic product! The odor control is exceptional, and it’s completely dust-free. I appreciate the health monitoring feature, and the fact that it’s eco-friendly is a bonus.
Sophia Williams –
This litter has made a huge difference in our home. It’s gentle on my cat’s paws, clumps perfectly, and the natural ingredients are a big plus. Highly recommend Kozoo Tofu Cat Litter.
James Miller –
I’m thrilled with this litter! It’s incredibly effective at controlling odors, easy to clean, and the flushable feature is very convenient. My cats love it, and so do I.
Emma Davis –
Kozoo Tofu Cat Litter is simply the best. It’s eco-friendly, dust-free, and keeps our home odor-free. The clumping action makes cleaning so much easier, and the health monitoring feature is brilliant!
Amelia Davis –
Best litter I’ve ever used. It’s highly absorbent, easy to clean, and does an excellent job at odor control. The health monitoring feature is a fantastic bonus for my peace of mind.
Jackson Turner –
Absolutely love this litter! The clumping is great, it’s dust-free, and it controls odors like no other. The fact that it’s flushable and eco-friendly makes it a top choice.
Lily Parker –
I couldn’t be happier with this litter. It’s easy to clean, doesn’t track, and keeps our home smelling fresh. Plus, it’s gentle on my cat’s paws and environmentally friendly.
Samuel Bennett –
This litter is a game changer. It’s flushable, eco-friendly, and controls odors extremely well. The health detection feature has given me peace of mind about my cat’s health.
Zoe Campbell –
Kozoo Tofu Cat Litter is amazing! It’s completely dust-free, which is perfect for my sensitive kitty. The odor control is fantastic, and I love that it’s made from natural ingredients.
Isabella Foster –
This is the best cat litter I’ve used. It’s gentle on my cat’s paws, controls odors perfectly, and is flushable. The health monitoring feature is a great addition for proactive pet care.
Ethan Ramirez –
Fantastic cat litter! It controls odors well, is dust-free, and the clumping is excellent. I also love that it’s made from natural ingredients and is environmentally friendly.
Mia Walker –
I am very impressed with this litter. It’s effective, eco-friendly, and the clumping action makes cleanup easy. The health detection feature is an added benefit that I appreciate.
Liam Baker –
Kozoo Tofu Cat Litter has exceeded my expectations. It’s easy to clean, flushable, and the natural ingredients make it a healthier choice for my cats. Highly recommend!
Charlotte Nelson –
Excellent product! The odor control is superb, and the litter is gentle on my cat’s paws. The health monitoring feature is a great bonus for keeping an eye on my pet’s health.
James Carter –
I love this litter! It’s dust-free, which is great for my allergies, and it does an amazing job at controlling odors. The fact that it’s eco-friendly is just icing on the cake.
Ava Brooks –
This litter has been a game-changer for us. The clumping is fantastic, and it’s flushable, making disposal a breeze. The health detection feature gives us peace of mind.
Benjamin Gray –
Kozoo Tofu Cat Litter is a wonderful product. It’s gentle on my cat’s paws, easy to clean, and keeps our home smelling fresh. Highly recommend for eco-conscious pet owners.
Emily Morgan –
Best cat litter I’ve ever used. It’s flushable, which is super convenient, and it does an excellent job at controlling odors. Plus, the natural ingredients are a huge plus.
Lucas H –
This litter is fantastic! It’s eco-friendly, clumps perfectly, and controls odors like no other. My cats love it, and I appreciate the health monitoring feature.
Jessica B –
Kozoo Tofu Cat Litter is amazing. It’s gentle on my cat’s paws, controls odors wonderfully, and the fact that it’s flushable makes disposal so convenient. Highly recommend!
Thomas Clark –
Fantastic litter that meets all my needs. It’s eco-friendly, easy to clean, and does a great job at odor control. The health detection feature is a real game-changer.
Olivia Martinez –
I’m very impressed with this litter. It’s highly effective at controlling odors, clumps well, and is flushable. The health monitoring feature is a great addition for any pet owner.
Daniel Moore –
Since switching to Kozoo Tofu Cat Litter, I’ve noticed a significant reduction in litter box odors. It’s easy to clean and gentle on my cat’s paws. I love that it’s eco-friendly too!
Matthew Lewis –
An outstanding product that does exactly what it promises. The eco-friendly nature, coupled with excellent odor control and flushability, makes Kozoo Tofu Cat Litter a top choice.
Emma Harris –
This litter is fantastic! The clumping is great, it’s dust-free, and it keeps my home smelling fresh. The health detection feature is a wonderful bonus for monitoring my cat’s wellbeing.
Laura Evans –
Kozoo Tofu Cat Litter is the best choice I’ve made for my cats. It’s flushable, which makes disposal super easy, and it’s excellent at controlling odors. A must-have for any cat owner!
Anthony Turner –
I love how effective this litter is at eliminating odors and reducing dust. It’s perfect for my cat’s sensitive nose, and I appreciate that it’s made from natural ingredients.
Grace Adams –
This litter has exceeded my expectations. It’s eco-friendly, gentle on my cat’s paws, and the health monitoring feature provides added peace of mind. Highly recommended!
Henry Scott –
Kozoo Tofu Cat Litter is a game changer. The odor control is amazing, and the clumping action makes cleanup so much easier. Plus, it’s flushable, which is a huge bonus!
Rachel Stone –
Highly recommend this cat litter! It’s amazing how it controls the smell and the dust-free formula means no more sneezing for me or my cat.
Alex J –
Kozoo litter is the only brand we use now. It’s incredibly efficient at odor control and the flushable feature has simplified my cleaning routine immensely.
Katie Long –
Fantastic product! The Kozoo Tofu Cat Litter clumps perfectly, making clean-up quick and painless. Love that it’s good for the environment too.
Steven Walsh –
This product is a lifesaver. It’s easy to clean up and the health monitoring feature has helped us manage our cat’s urinary health effectively.
Evelyn Harper –
I’ve tried many litters and nothing beats Kozoo. It’s gentle, effective, and environmentally conscious. Absolutely the best choice for environmentally aware cat owners.
Brian Ellison –
Really impressed with this litter! It’s eco-friendly, flushable, and keeps our home smelling fresh. Also, the health detection feature is a major plus for proactive pet care
Sophia Mitchell –
Kozoo Tofu Cat Litter is incredible! It’s so soft on my kittens’ paws and the natural ingredients give me peace of mind about their health. Best of all, it does an excellent job at controlling odors.
Nicole Harding –
Finally, a cat litter that ticks all the boxes: eco-friendly, health-monitoring, and easy to use. The litter keeps the litter box smell-free and is gentle on my cat’s paws. Absolutely love it!
Derek Martinez –
This litter is a game changer for any pet owner. Its excellent clumping ability makes cleaning hassle-free, and the fact that it’s made from natural ingredients gives me peace of mind.
Jessica Fields –
A stellar product through and through. The packaging is easy to handle, and the litter performs as advertised. It’s very gentle on my cats’ paws, which they seem to appreciate.
Carlos Rivera –
Kozoo’s litter has made such a difference. It’s extremely absorbent and doesn’t leave any mess outside the litter box. The eco-friendly aspect is just the cherry on top!
Mia Foster –
I can’t recommend this litter enough. It’s flushable, which is super convenient, and it doesn’t leave any dust. Our house stays clean, and so does the litter box.
Ethan Schwartz –
The health monitoring aspect of Kozoo Tofu Cat Litter is revolutionary. Caught a potential health issue early, saving us a lot of stress. Plus, the litter itself is top-notch.
Grace Nguyen –
This is the best cat litter on the market. The clumping feature makes it super easy to maintain a clean box, and the odor control is out of this world. Couldn’t be happier!
Oliver –
Exceptional litter that’s both effective and environmentally responsible. I appreciate the ease of cleanup and the environmental benefits. Plus, my cat took to it immediately!
Natalie –
Love this litter! It’s truly dust-free which is a breath of fresh air, literally! The early health detection feature is such a peace of mind, especially with an older cat.
Michael Thompson –
This litter is a standout. It’s super absorbent, easy to clean, and environmentally friendly. I’m also grateful for the early health detection—it’s given us a heads-up more than once!
Angela Peterson –
Finally, a litter that does everything it promises! Kozoo Tofu Cat Litter is a lifesaver, especially with its health monitoring capabilities. A must-have for any cat owner.
Donna Walker –
Great product for eco-friendly pet owners! It’s flushable and the clumping ability makes it easy to keep the litter box clean. Also, it’s so gentle on my kitten’s paws.
Gary Smith –
I never thought I’d rave about cat litter, but here I am! Kozoo’s litter is not only effective but also eco-conscious. It clumps well, controls the smell, and the bag lasts quite long.
Rachel Green –
Such a fantastic product! The Kozoo Tofu Cat Litter is dust-free, which is perfect for my apartment. The health detection feature is innovative and adds an extra layer of care for my pet.
Mark Daniels –
Kozoo Tofu Cat Litter has transformed our litter box routine. The flushable feature is incredibly convenient, and it handles odors like no other. Plus, it’s eco-friendly!
Lisa V –
The best litter for odor control and it’s flushable too! I love that it’s made from sustainable materials and even detects health problems. It’s perfect for my two cats.
Emily R. –
Absolutely the best cat litter I’ve ever used! The Kozoo Tofu Cat Litter is dust-free, which is great for my allergies, and the odor control is fantastic. Plus, it’s eco-friendly and flushable – a total win in my book!